Seize the day and make the most of youth—Ouno Doors & Windows’ elite training program has concluded successfully.
2022-07-27
How to Build a Creative Team
An outstanding team with strong execution and cohesion?
Before the course began, Feng Qijing, Chairman of Ono Doors and Windows, delivered a welcoming address, extending a warm welcome to Teacher Shen Huanqin and his team, commending the learning spirit of all the distinguished attendees, and expressing great anticipation for the upcoming sessions. 
Teacher Shen divides real-world business management into three stages: process management, service management, and team management.
1. Process Management
What is the biggest threat to an organization’s process execution capability?
Changing policies from morning to evening.
When leaders wield greater authority, processes lose their power. Conversely, when leaders’ authority diminishes, standardized processes gain greater influence.
What is a successful management model?
Achieve the four modernizations and four possibilities:
The Four Modernizations = Standardization + Processization + Tabulation + Institutionalization
Four “Can’s”: actionable, inheritable, scalable, and replicable.
Ensure that leadership manages people with strong execution, while processes manage tasks to maximize efficiency and keep timelines under control.
To achieve championship-level management, you must excel at day-to-day operations.
To maximize daily detail‑management efficiency, implement: daily coordination, daily planning, daily auditing, daily performance evaluation, and daily public relations.
2. Service Management
Emphasizing service marketing aims to enhance customer satisfaction.
To build core service competitiveness, it is essential to master the three levels of service excellence. 1. Satisfy our customers. 2. Delight our customers. 3. Move our customers!
To build a champion team that delivers exceptional service and high‑level execution, the five‑step framework for service efficiency is essential: 1) Responsibility Mindset—The Foundation of Service (Lead by Example). 2) Results‑Oriented Mindset—The Soul of Service. 3) Wolf‑Pack Mentality—The Spirit of Service. 4) High Standards and Rigorous Expectations—The Goal of Service. 5) Gratitude Mindset—The Sustainable Driving Force Behind Service.
3. Team Management
Only by honoring heroes can we inspire more heroes.
The champion team must have: unified thinking, unified goals, and unified action.
No matter how much you learn, it’s only by putting it into practice that you truly master it.
To further enhance team spirit and cohesion.
Foster harmonious communication among teams,
Strengthen the spirit of collaboration and mutual support among teams,
Hone the team’s willpower and endurance,
In this training session, we have also scheduled a head-to-head competition among the management teams. 
Time is like a reflection in the water—before you know it, another day has slipped away.
Despite the lingering reluctance, all good things must come to an end. With the championship team crowned, this course has now reached its conclusion. 
We deliver exceptional results for our customers and empower our team. Through continuous professional development, the seamless integration of theory and practice, and high‑efficiency elite training, Ouno Doors & Windows’ top talent gains a clearer vision of how to execute the brand’s strategy at the point of sale—dedicated to providing you with even better service.
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